 e- loyal is the ideal customer loyalty solution, a modern alternative to vouchers, coupons and tickets. e- loyal helps the retailer to retain the customer and increase the customer spending at the outlets.
e- loyal gives higher flexibility to the customers by allowing instant redemption of points accumulated. The customary long wait for processing earned points is no more. It has all the features necessary to manage customer data and send periodic reports to them.
The software is scalable from a single store usage to multiple stores spread across various locations. It could also be effectively used in large malls, where multiple retailers join together to implement a Customer Loyalty Program. e- loyal works as a customer relationship management system enabling personalized promotions and greetings to be sent to targeted customer segments.e- loyal an ideal solution to manage Gift cards.
Function
The loyalty points get loaded onto the smart card through the e-500 terminal based on rules associated with the purchase value at the retail outlet. These points could be redeemed instantly at an associated Outlet, depending on the rules set by the Retailer. All terminals are connected to the central server using the TCP-IP or Modem connectivity. The transaction details will be uploaded to the back office at the scheduled time and reports can be generated using various criteria.
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